Copilot can only see what your users can see. Permissions, oversharing, sensitivity labels, licensing and a sensible pilot — what to sort out first.

Microsoft 365 Copilot can draft emails in Outlook, summarise Teams meetings, build PowerPoint decks from Word documents and answer questions across your files. Used well, it saves real time. Switched on without preparation, it can surface information people were never meant to see.
Copilot doesn't bypass permissions — it works with whatever each user already has access to in SharePoint, OneDrive, Teams and Exchange. The problem is that most tenants have years of oversharing: sites open to “Everyone”, files shared with “anyone with the link”, and old project folders nobody cleaned up. Before Copilot, that information was hard to find. With Copilot, a simple question like “what are the salaries in finance?” can find it.
Sensitivity labels in Microsoft Purview mark documents as Confidential or Highly Confidential and can encrypt them or restrict who opens them. Copilot respects those labels, and new content it creates from labelled files inherits the protection. Start with a few simple labels and apply them to HR, finance and client data first.
Copilot makes a compromised account more powerful, because an attacker could ask it to find valuable information quickly. Make sure the fundamentals from our Microsoft 365 security baseline are in place: MFA, Conditional Access, admin separation and audit logging.
Microsoft 365 Copilot is an add-on licence on top of an eligible plan such as Microsoft 365 Business Standard, Business Premium, E3 or E5. Review your current licences first — many businesses find savings in unused or mismatched licences that help fund a Copilot pilot. Our Microsoft 365 pricing guide covers what to review.
Write a short, plain-language AI policy: what Copilot may be used for, that people remain responsible for what they send, and that client and personal information stays inside your Microsoft 365 tenant rather than in free public AI tools.
Our Microsoft 365 team runs Copilot readiness reviews: an oversharing report, sensitivity label design, security baseline checks, licence optimisation and a measured pilot. You get the productivity gains without the surprises.
Microsoft 365Conditional Access, impossible travel, legacy auth, admin accounts and device compliance — what every Microsoft 365 tenant needs on top of MFA.
Microsoft 365MFA, admin separation, audit logs, mailbox rules, external forwarding, Defender policies and Secure Score — the baseline we deploy on every tenant.
Microsoft 365Licence optimisation, unused licences, annual commitments, Business vs Enterprise SKUs, Defender, Entra and Copilot readiness.
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