Managed IT, Microsoft 365, Cloud & Cybersecurity — South Africa

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Voice Solutions

Harmonise calls, video and chat into one always-on platform.

Modernise the way your business communicates. MVT Systems designs, deploys and supports cloud voice built on 3CX, Mirta Cloud PBX and Yealink — delivering reliable VoIP, centralised management, recording and analytics so your teams stay connected anywhere, anytime.

Talk to a voice specialist Explore connectivity

What you get

A complete voice layer for the modern business.

From single-site offices to distributed contact centres, our voice stack is engineered for reliability, clarity and control.

Cloud VoIP & PBX

Hosted 3CX deployments that replace ageing PBX hardware with reliable, HD-quality voice over your existing data network.

Unified communications

Voice, video conferencing, web meetings and live chat consolidated into one platform — accessible from desktop, mobile and browser.

Yealink endpoints

Certified Yealink IP handsets, conference phones and DECT headsets, provisioned and supported end-to-end.

Centralised management

A single console for extensions, queues, IVRs and ring groups. Move, add and change users in minutes instead of days.

Call recording & compliance

Secure recording, retention and retrieval to support POPIA obligations, quality assurance and dispute resolution.

Real-time analytics

Live wallboards and reports across queues, agents and call flows so service issues surface before customers feel them.

Featured platform

Mirta Cloud PBX.

MVT Systems supports Mirta Cloud PBX as part of our business voice and VoIP offering. Mirta provides a flexible cloud-based PBX platform for businesses that need reliable calling, extensions, call routing, IVR, voicemail, reporting and scalable voice services without maintaining traditional onsite PBX hardware.

Available features and integrations depend on configuration and what is supported by the platform at the time of deployment.

Talk to us about Mirta Cloud PBX

What you can expect

Cloud-based PBX for modern business voice
Extensions, ring groups and call routing
IVR and voicemail options
Suitable for distributed teams and branch offices
Scalable alternative to legacy PBX hardware
Managed and supported by MVT Systems

Why it matters

Communication that compounds productivity.

Old PBX hardware locks businesses into expensive call rates, brittle wiring and limited features. A cloud-first voice platform pays for itself in flexibility, insight and uptime — and it grows with you.

Lower call spend with SIP trunking and least-cost routing
Work-from-anywhere softphones for hybrid teams
Smart IVRs and call queues that route the right call to the right person
Microsoft Teams integration for click-to-dial and presence
Scales from a handful of extensions to multi-site contact centres
Resilient failover and SLA-backed monitoring around the clock

Built on

Industry-leading voice technology

3CX

Software-based PBX, hosted in our cloud or on Azure

Mirta Cloud PBX

Cloud-native PBX for distributed teams and branch offices

Yealink

IP handsets, headsets and conference room hardware

SIP trunking

Geographic and toll-free numbering across South Africa

MS Teams

Direct routing for native Teams calling

How we deploy

From discovery to dial-tone in four steps.

Every voice rollout is project-managed by an MVT engineer, with porting, training and post go-live support handled in one engagement.

Discover

Audit call flows, numbering, hardware and user needs.

Design

Right-size the 3CX deployment, SIP trunking and Yealink hardware.

Deploy

Provision, port numbers and roll out with zero-disruption cutover.

Support

24/7 monitoring, MACs and proactive optimisation on an SLA.

Voice & Cloud PBX FAQ

Voice and Cloud PBX questions, answered.

Common questions about Cloud PBX, Mirta, multi-branch voice and AI Receptionist.

What voice services does MVT Systems provide?+

MVT provides business voice and VoIP support, including Cloud PBX, SIP trunking, call routing, Teams voice options, 3CX, Mirta Cloud PBX and related support services.

Does MVT support Mirta Cloud PBX?+

Yes. MVT supports Mirta Cloud PBX as part of our business voice and VoIP offering, depending on the client’s requirements and platform configuration.

Can cloud voice support multiple branches?+

Yes. Cloud PBX platforms can support distributed users, branches, remote workers, call routing and centralised management, depending on the solution design.

What is AI Receptionist?+

AI Receptionist is a launching-soon MVT add-on designed to help businesses answer calls intelligently, route enquiries efficiently and reduce missed opportunities without adding headcount.